The most accurate and updated information regarding program fees for our 32-week Communication & Client Management (CCM) Certificate program can be found on our program fees page.

There are a number of scholarships available for domestic and international students. Please read the full details found in the “I want to know about available scholarships” section.

There are a number of scholarships available for students. Please contact your agent or local Oxford International representative for more information. 

Through OICC Vancouver campus, we have three affordable accommodation options to choose from:

1. Fully-furnished aparments through GEC Living Student Residence.

2. Single standard and ensuite rooms through the YWCA Student Hotel.

3. Full-board, half-board, or roomstay with a local family through Homestay.

Learn more about our Vancouver accommodation options

In-person classes are normally from 8:30-am – 4:30pm PST Monday to Friday. Online classes are available only for domestic students.

Applicants must provide proof of Secondary School education or equivalent through one of the following:

• Canadian Grade 12 Certificate, Diploma, or GED
• International Grade 12 or highe

English language proficiency is demonstrated through one of the following:

• IELTS minimum overall score of 5.5
• TOEFL IBT  minimum overall score of 46
• CAEL  minimum overall score of 40
• B2 First Exam (FCE) minimum overall score of 160 or “C”
• TOEIC minimum overall score of 785
• ELLT 5
• Completion of OIDI Pathway Level 5 from Oxford International

Alternatively, applicants who are able to demonstrate 2 years of consecutive full-time academic study where the lnguage of instruction was English are exempt from supplying an English proficiency exam for admission into the OICC Communication & Client Management Certificate program.

Well done! You’ve taken your first step towards a bright new future to work in the customer service industry! 

We’ll now look through your application and any supporting documents. We know that you are eager to hear back from us, so we’ll do this as quickly as we can. We need to make sure that we only make conditional offers to the right applicants because we want every student who starts to get the best from their program. 

We aim to let you know if you have been successful within seven days of receiving your application. 

Read your conditional offer letter carefully – and keep it safe! You’ll see what you need to do to start your program in Vancouver. Please remember that it is your responsibility to meet any requirements or conditions shown in your conditional offer letter. 

We’ve tried to be clear about the start date that we’ve offered to you, what fees you need to pay, and any additional conditions that you need to meet before you enroll. But if we haven’t been clear enough, or you don’t think that you’ll be able to meet the deadlines, get in touch with us. We’ll always try to help. 

We now need you to pay your Application Fee. Please check the program fees page for details on the cost. Make sure that you are prepared to meet all the requirements shown in your conditional offer letter before you pay your Application Fee.

It’s official – you’re in! As an International student, your letter of admission confirms that we will sponsor you as a student for the Communication and Client Management Certificate program in Vancouver, British Columbia.  

Now it’s time to organize your study permit visa. You’ll need to send a copy of your letter of admission and Provincial Attestation Letter (PAL) when you submit your visa application, and the Canadian Government will ask you to pay an application fee.  

Don’t wait to make your visa application – do it as soon as possible – and use the Student Direct Stream if you can to submit your application. Government processing times can vary, and you cannot enter Canada until you have been granted a study permit visa. If you apply too late, you could miss the start of your program and if that happens, you will need to submit a new visa application.  

We have no influence over the visa process, application costs, or even if a visa is granted. These are all managed by the visa authorities as part of the Government of Canada. It’s important that you show the Canadian Government that you are intending to come into Canada to study, that you have enough money to support yourself, and that you could return to your home country when you graduate if asked to do so. 

At last! You are now ready to start your program. 

Read your documents carefully because they will say when you are able to travel. Do not travel before this date because you may be turned back at the border, and this could affect your ability to enter Canada later. Do not book your flights or make travel arrangements until you have received confirmation from Oxford International College Vancouver that you have been given a seat in the program. Oxford International College Vancouver will confirm if there is still space for the program start date you have selected. 

It’s important that you arrive in time for the start of your program. With such an intensive program, we do not allow students to start late. Late starters would miss valuable learning and not get the best from their time during the Communication and Client Management Certificate program. If you think that you will not be in Canada in time for the start of your program, let us know immediately.